Saturday, March 14, 2009

VERIZON OPT OUT And a Cross Cloud to Ruin a Dog's Morning

Oh the small print dramas that we live with are enough to drive me to triple espresso this morning. For all of you with Verizon wireless phone service who do NOT wish to be bombarded with un-wanted solicitation calls from 'affiliates' you need to dig deep into the small print (good luck) to opt out of this new marketing proposal by Verizon - can't blame them for trying. Rather than hunt down the small print or find the opt out link on your electronic statement (took me over 30 minutes ) do the following.

Call 1 800 922 0204 Verizon Customer Service This is the AZ number, other states will differ. The nature of your call is CPNI (Customer Proprietary Network Information) don't try saying that! The automated system will misunderstand you and, like Alice, you'll end up down a very deep rabbit hole - just use the initials and, if your luck is anything like mine (must be the Irish in me and approaching St. Paddy's day) you'll get through to a delightful representative who will tell you that she fully understands why you want to opt out and , voila, 'tis done.
Happy Saturday - I'm heading for Tucson Festival of Books held at the University today...might have to take an umbrella as it looks a bit like rain - dog just looked at me all dejected and big brown eyes tearing up - it is raining, one cross cloud overhead.

1 comment:

  1. i called it and they gave me a diff number 1-800-333-9956. Im in vegas. @mycarlady or a WBENC certified car buying service for everyone who hates car buying.


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